Head Of Learning

African Management Institute | Full time
Head of LearningCapetown, South Africa | Posted on 05/03/2024
AMI is pioneering practical business and management learning for Africa. We equip entrepreneurs with key tools to build their businesses, we help companies build motivated and productive workforces, and we run work-readiness and entry-level programmes for young people starting their careers.

AMI is expanding rapidly. With support from international social impact investors, we have established offices in Nairobi, Johannesburg, Kigali, Kampala, Lagos, Addis and Dakar, and worked for an impressive portfolio of clients in East, West and Southern Africa. We have trained over 50,000 individuals in 39 African countries to date.

Job Description We are looking for an ambitious and talented Head of Learning to lead in the conceptualization, development and implementation of cutting-edge virtual and blended learning programmes. A Head of Learning will: Develop blended learning programmes that create impact at scale, lead the Learning Team, including complex programme design,learning experience design, workshop design, and content development, and build and manage a pan-African Network of facilitators. 


The Head of Learning will report to the Chief Product Officer and will lead the Learning and Facilitation Teams. He/she will work closely with the business development teams to build programmes that work for our growing group of African and global clients. You will be a key player in a dynamic, international team focused obsessively on results. At AMI, we work hard, innovate constantly and have fun. 
This is a chance for someone with a passion for learning, technology, and development leadership to be part of Africa's transformation. We are particularly interested in hearing from people with experience in leading teams to deliver management, leadership, entrepreneurship and digital learning.

The successful candidate will manage learning at AMI, to work with and support the Chief Product Officer with strategic learning input to the Product team – to help develop innovative learning products, adapting the methodology, supporting product to scale and adapt to the market and technical innovation.

S/he will lead and practice design of scalable learning programmes for Entrepreneurship and Workplace Learning that are impactful, scalable, and world-class. The design of new scalable blended and virtual learning programmes is the primary responsibility of the Head of Learning – in collaboration with the Chief Product Officer, and Sales and Partnerships teams.
Provide strategic direction to AMI's learning products -To help develop innovative learning products, adapting the methodology, supporting the product to scale and adapt to the market and technical innovation. - Overall responsibility for the documentation and iteration of AMI's learning methodology and content strategy - Interrogating AMI's learning outcomes and impact in partnership with the Impact Intelligence teams - undertaking analysis, evaluation and review of AMI's method and core learning programmes. - Supporting thought leadership for scalable blended learning on the content that produces tangible business outcomes
She/he will manage the Learning Team – Managing the processes of learning design and acting as functional manager to the team of Learning Designers. Learning design includes overall programme scoping and design, learning experience, workshop, and content design and development. - Define and manage the process and pipeline of Learning Design at AMI - across segments, units, and countries. - S/he will design and lead design teams to deliver scalable learning content and programmes for Entrepreneurship and Workplace Learning that are impactful, scalable, and world-class.  - Support in the management of Learning Experience Design – including innovating on the cross-functional implementation and project teams that oversee and iterate blended and virtual learning programme delivery - driving uptake and engagement - leading to measurable outcomes.

Oversee the Content Development Team – focusing on building courses, tools, toolkits and innovative learning content that meets the needs of our diverse clientele and remains efficient and agile. AMI builds online learning content suited to our key markets, including video based courses, mobile and desktop friendly libraries of curated tools and toolkits, and a range of content suited to a range of technologies.  - Management of AMI's growing library of learning assets (including online courses, tools, learning modules and translated versions thereof) - Responsible for innovation in content delivery - including method, approaches, and innovative content generation models. - Responsibility for management of the content production pipelines, including translation, video and omnichannel delivery modes - supporting the ever expanding library of content in multiple languages. 

Grow and manage the world-class team of internal and external Facilitators and Learning Designers. Directly manage AMI's Facilitation and Design Academy Manager. - Manage pipeline and process of external design and facilitation. - Identify, select and train new facilitators; provide ongoing support and assessment for existing facilitators - Provide learning and facilitation guidance/expertise to AMI facilitators - Create facilitator training manuals and supporting documents as AMI scales its blended learning offering - Design and manage AMI"s Training of Trainer and BDS Ecosystem training methodologies. - Lead development of a structured facilitator 'accreditation' process and manage the Facilitation and Design Academy at AMI - Provide overall management and oversight of AMI facilitators and external Learning Design consultants.

Requirements Skills: Ability to lead senior teams. Culturally adept. Ability to communicate effectively across different levels,awith local and international teams and stakeholders. Ability to lead, coach learning experts and drive progress across a team.
Deep knowledge of adult learning theory and how to apply these theories in the design of transformative learning experiences 
Recent experience designing instruction for leaders including the design of multimedia training, digital training materials, experiential workshops, and related documentation 
Understanding of agile methodology and ability to handle multiple priorities in a very fluid working environment 
High proficiency and productivity in G Suite tools, including Google Docs, Sheets, and Slides, etc.
Exhibit solid interpersonal and communication skills that enable successful internal and external interaction in a variety of modes including face-to-face meetings, phone calls, phone conferences, virtual meetings, and written communication. 
Ability to work on your own and with diverse teams 
Willingness to engage in robust debate alongside deep respect for others
Absolutely rock-solid integrity
Education and Experience: 5+ years of related instructional design and development experience (essential)
3-5 years of team leadership in learning context
Design-build, Instructional Design, Instructional Training, E-learning 
Experience working in an entrepreneurial or leadership development environment (essential)
AMI will consider candidates from any country, but preference will be given to African nationals. Candidates must be willing to live in Africa, Nairobi preferred and free to travel across Africa.

A high-impact, diverse and ambitious team with common values:  Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality. Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results. Push the limits: We ask why, embrace failure and try new things. We never settle. Do what's right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good Always care: We don't do ego – it's always 'team before me'. We are kind, we celebrate each other's success, and we care enough to give honest feedback. A dynamic office & team life: Brand new offices in Westlands, Nairobi Monthly team social events and yearly offsite Regular learning and coaching opportunities #J-18808-Ljbffr