QUALIFICATIONS NEEDEDDegree / Diploma in Computer Science or Information Technology NECESSARY EXPERIENCE & INDUSTRY ACCREDITATION / KNOWLEDGEAt least 10 years' experience in information technologyAt least 5 years' experience at senior management levelExperienced at devising digital transformation strategy and leading execution thereofBusiness and operational planningProgram and project managementParticipation in developing a departmental budget and monitoring expenditures for multiple projects & funding sources KEY DUTIES & RESPONSIBILITIES OF THE ROLEOversees the operation of the information technology departmentConsults with Exco on technology-related needs and purchasing decisionsOversee the digital transformation strategy development and technology implementation projects, together with the transitional change management requiredSelecting and implementing suitable technology to streamline all internal operations and help optimize their strategic benefitsDesigning and customizing technological systems and platforms to improve customer experienceSelecting and implementing suitable security technology to ensure continuity of operations and confidentialityIdentifying strategic IT projects and the execution thereofSelecting and implementing suitable infrastructure technology to support business objectives and systems.
This includes stable cost-effective networks to facilitate on site, hybrid, and virtual business systemsFull integration of the IT function as a full business partner to all corporate, manufacturing operations and service departmentsDefining insourcing vs outsourcing strategies and active performance management of internal & extended IT team to ensure efficient participation, problem solving and service delivery within the businessEnsure all IT systems are qualified and validated where required to meet cGMP requirementsSelecting and implementing suitable technology to ensure data integrity of the cGMP dataDesign and execute the required integration between current and future systemsInnovative problem solving and setting objectives and strategies for the IT department that are aligned with the strategic direction of the companyConduct business, cross functional and departmental planning and execute activities within own scope of accountabilityTimeous and adequate capacity planning and performance delivery in line with strategic, tactical and operational plans to ensure flawless execution of IT deliverablesRole profiling, goal setting and performance management of managers and staff within the departmentDevelop and implement a knowledge management infrastructure within the department to ensure Intellectual Property is effectively maintained.
Growth, succession & retention of departmental talentAccountability for own and team's personal and professional learning & development to ensure technical and leadership bench strength within the department
