Job title : Head of Facilities Management
Job Location : Western Cape, Cape Town
Deadline : December 21, 2024
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Role Overview:
SAVP Facilities is primarily responsible for delivery of 100% uptime support to business operations and other enabling functions to ensure efficient delivery to end client processes by maintaining a healthy and safe environment for Employees, clients and visitors.
This function includes day to day management of:
Facility Operations such as - Housekeeping, F&B Service, Front office management, Cost optimization, Team development, Vendor development including IFM Services etc.,
Physical Security such as – Guards, Electronic access, CCTV etc.,
Engineering Services such as - building & equipment maintenance to achieve 100% uptime,
Travel - hotel tie-ups, domestic & international travel support including visa facilitation
Logistics support - point to point pick-up & drop facility. Additionally, the role will be functionally responsible for EHS, Information Security, Business Continuity, Disaster Recovery & Compliance to other certifications as per the need of the business.
Further, the position will ensure adherence to laid down procedures & meet all internal & external compliance for the functional area. Overall, all of these activities must be carried out in line with the company's corporate governance objectives.
Role Responsibilities:
Responsible for managing & maintaining a top class BPO infrastructure with an uptime of 100% (including E&M – through OEMs and AMCs)
Responsible for being proactive to drive results and anticipate issues if any in order to mitigate rather than work in a reactive mode.
Conduct regular internal checks, physical verifications & facility walks to validate implementation of systems & processes.
Develop a strong vendor base and work towards maximizing value for the company. Also, build adequate back-ups for core deliverables in order to achieve a 100% uptime.
Initiate regular team meetings to share relevant information, seek inputs, and resolve issues among team members and for the department at large.
Optimization of recourse and bring about efficiencies within the department _ work towards cost savings on a budget v/s actual of approx. 5-7%.
Create a responsive environment within the department with the objective of being highly customer centric to meet internal deadlines _ quick TAT on all pending issues.
Monitor and report capacity planning.
Responsible for supervising client visits and handling all travel requirements
Ensure safe and secure work environment & ensure company (OHSAS) standard.
High organization skills in managing multiple projects simultaneously.
Demonstrated experience with continuous improvement initiatives highly desirable
Compliance (external regulatory, contractual, internal)
CRE awareness
EHS / EMS and all related deliverables
SAVP – Facilities Planning & Management may be given the additional responsibility of handling Projects / Renovations / Refurbishments on a need basis.
Requirements:
Graduate with industry specific knowledge / service industry background with working knowledge of functional area including electro-mechanical, projects, logistics & travel.
10 – 15 years
Customer Focused
Collaboration Skills
Decision Making
Strong people management skills & Communication
Result Oriented with an eye for detail / quality. Strong Solutioning ability
Ability to multi-task
Strong financial management skills (MIS)
Engineering / Technical jobs