As the Head of Employee Experience, you will be tasked with ensuring that our company recruits, manages, develops, and retains people that are aligned to our core values. You are ultimately responsible for the way our people feel about the company.Duties and Responsibilities:Ensure all employee information is captured correctly and regularly updatedResponsible for continuous and active recruitment of Numata-aligned people and to ensure that we have a continuous, up-to-date virtual bench of available resources to reduce hiring time.Manage employee rewards and recognition program and platformsCoordinate regular social events to ensure team building and culture development occurs on a regular basisHelp maintain and develop the company culture and focus on enforcing and demonstrating our core values in all interactionsEnsure all statutory and legal/compliance requirements are fulfilled on a global levelEnsure that we maintain a safe workspace and working environment to all employees, in compliance with local laws and regulationsEnsure that disciplinary actions are performed in-line with the company disciplinary code and that all employees are treated fairly and without prejudiceManage day-to-day HR requirementsEnsure regular communication with all staff to ensure we reinforce our values, our vision, and our mission throughout the entire organizationSchedule and maintain regular catch-up sessions with staffConduct bi-yearly employee satisfaction surveys and take immediate action on any results that can be improved onManage and maintain the HR budgetManage and maintain any and all HR-related software systemsDesign, manage and maintain the employee onboarding process to ensure employees receive a warm welcome to the business on their first day - this process should be standardized globallyDesign, manage and maintain the company performance management systemUpdate and maintain job descriptionsDesign, implement, and maintain the company training catalogue, in conjunction with the Head of Operations to ensure that we drive continuous training and development for all our team membersDevelop and maintain employment contracts, taking the local law and regulations into considerationResolve internal disputes and grievancesAssist managers on all levels with disciplinary and or performance issues of employeesMaintain and protect the core values of the company at any costEnsure that there is full alignment between the HR department and operations on a global level by setting up regular meetings and check-in sessions with the necessary department headsCalculate yearly bonuses and salary increasesDocument, manage, design, and maintain the company HR policies and ensure that staff are aware of the company policiesCollaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs to ensure the business can maintain sustainable growthTranslate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting and performance managementProvide monthly HR report to the CEO within 5 working days from month-end. The report must highlight formal progress of HR initiatives, risks, and issues experiencedContinuously research and develop the company's Human Capital Strategy and ensure that new initiatives are introduced to ensure we remain relevant and attract the best talent. Your job is to make our company the employer of choice in our field, globally.Candidate Requirements:Bachelor's degree in HR and at least 15 years of experience10 years of experience leading the HR functionExperience as a member of EXCOHR best practicesBusiness acumen and management competencyLeadership skillsCritical evaluation and detail-orientedExcellent verbal and written communication
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