Head of BBBEE and Transformation – Cape Town At TTEC, we're all about the Human Experience and ensuring we drive a positive impact, not only for our staff but for the communities we operate in. As the Head of BBBEE and Transformation, you will set the strategic direction as regards all elements of BBBEE compliance, as well as drive our impact practice with identified partners. You will be making a positive difference, every day. What You Will be Doing You will be accountable for taking the lead in all BBBEE and associated transformation and impact activities in South Africa. The role will ensure that the Company complies with all legislative requirements and will be responsible for developing and maintaining the transformation strategy for the business. The key focus for the individual is to monitor implementation of various BBBEE initiatives in areas of ownership, management control, employment equity (EE), skills development and preferential procurement (PP). Responsible for supporting development and implementation of the EE plan. Ensuring that the activities mentioned above are aligned to the stated impact practice objectives, ensuring maximum benefit and least duplication of efforts. The Role will Require; Stakeholder Collaboration and Local Partnership DevelopmentIdentify, build, and nurture strategic partnerships with local organizations, nonprofits, educational institutions, and government agencies. Collaborate with internal and external stakeholders, including employees, clients, and local communities, to promote TTEC's BBBEE and impact initiatives and foster a sense of shared purpose.ComplianceEnsuring Legislative and internal compliance with BBBEE Act and Codes, including BEE Scorecard. Monitor transformation and BBBEE legislative changes and updates, with appropriate feedback to local and regional team on adjustments needed.Adaptation of Global Impact Model and BBBEE Transformation PolicyTailor TTEC's global impact framework to the unique needs and challenges of the EMEA context. Draft and develop transformation strategy and execution thereof with the input and guidance of the SA EE Forum.Measurement and ReportingDevelop and maintain a comprehensive impact measurement system to track and report on the effectiveness of TTEC's impact programs.Change ManagementDrive change management efforts within the organization to foster a culture of social responsibility and sustainability.External Funding and InvestmentsIdentify external impact funding opportunities through governments, donors, clients, and foundations.Building Case Studies and StorytellingBuilding a repository of project and individual case studies and stories that can be shared with TTEC's global teams and clients. What You Bring to the Role Education Level:Relevant degree/ diploma (NQF level 7 – Management Development Programme) Experience:7 years of relevant experience in a Transformation role, with a minimum of 2 years' experience at management/EXCO level. Extensive experience with the BEE Scorecard requirement. What You Can ExpectKnowledgeable, encouraging, supporting and present leadership. Diverse and community-minded organization. Career-growth and lots of learning opportunities for aspiring minds. Competitive compensation, performance bonus opportunities, and benefits. About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. TTEC is proud to be an equal opportunity employer.
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