About the job Head of Applications DeliveryKey purpose:The responsibility of the Head of Projects is to manage the complete portfolio of IT Applications and Development Projects. This includes management of resources including business analysts, developers, project managers and Applications support staff to ensure that all projects are delivered on-time, within budget and with the appropriate benefits to the business. In addition to management of the programme, the job will also entail hands-on project management of certain complex projects that are key to the business.Duties and responsibilities:Managing the overall IT programme of projects including planning and organisation, management of quality, risk management, benefits managementManage complex projects where requiredChair the project steering committeeLine Manage staff including developers, business analysts, project managers and applications support staffDocument and manage project scope and scheduleFacilitate workshops with business users in order to gather requirements, generate ideas and validate designsIdentify and manage project dependenciesIdentify and communicate project risksIdentify and suggest appropriate solutions to solve business challengesLiaise with senior business stakeholders to enable appropriate solution deliveryManage external vendors in the delivery of project related deliverablesLiaise with new external customers and partners in the integration of appropriate systems to facilitate automation of business processesManage external vendors delivery and monthly billingBudget and track spendMaintain professional conductAssist in relevant operations/operational functions as requiredEnsure dress code is in accordance with company Standard Operating ProceduresMaintain housekeeping standards on a daily basisEnsure standards of Health and Safety are maintainedDuties and responsibilities:At least a 3 year related degree (B.Comp.Sci, B.Eng) or diploma or relevant NQF Level 6 qualificationSupply chain and/or logistics experience an advantageAt least 5 years experience in managing complex projects across large organisationsUnderstanding of IT infrastructure architecture will be an advantageExperience in facilitating workshops with business users in order to gather requirements, generate ideas and validate designsRelated project management qualification would be advantageousProficiency in MS ProjectKnowledge of and exposure to Business Process ReengineeringSound knowledge of organisational transformation and change management processes (strategies and plans for communications, stakeholder management, training, etc.)No criminal recordQualifications and experience:Service delivery orientated (possess sense of urgency)Ability to find structure in an unstructured environment (ability to adapt work methods to situation at hand, while maintaining basic principles and standards)Able to compile a project plan (including costs, deadlines and resources) to optimise productionAble to do technical maintenance on a projectAble to manage a project team towards the attainment of set project objectivesPersonal attributes:Professional approach and conductStrong communication skills (written and verbal)Strong personal characteristics, energy, drive, focus, motivation, taking responsibilityStrong aptitude for teamwork (contributes to the teams success)Self-motivated with ability to work without supervisionKnowledge:Solid knowledge of a project management methodology (PMBOK or Prince 2)Solid Knowledge of the System Development Life Cycle (SDLC)
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