Head: It Operations

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Job title : Head: IT Operations
Job Location : Gauteng, Pretoria

Deadline : January 04, 2025

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Job Responsibilities Technology Operations: Oversee the day-to-day operations of the bank's technology systems, including infrastructure, applications, and data centers. System Maintenance: Ensure the maintenance and support of technology systems, including upgrades, patches, and troubleshooting. Disaster Recovery: Develop and implement disaster recovery and business continuity plans to ensure minimal disruption to banking services. Risk Management: Identify and mitigate technology-related risks, including cybersecurity threats, data breaches, and system failures. Compliance: Ensure compliance with regulatory requirements, industry standards, and internal policies. Vendor Management: Manage relationships with technology vendors, including contract negotiation, performance monitoring, and issue resolution. Budgeting and Cost Management: Manage the IT Operations budget, including cost allocation, forecasting, and optimisation. Talent Management: Lead and develop a team of technology professionals, including recruitment, training, and performance management. 
Qualifications and Experience Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. Certified Information Systems Security Professional (CISSP): Certification in information security, including security management, risk management, and incident response. Certified Information Technology Infrastructure Library (ITIL): Certification in IT service management, including service strategy, service design, and service transition. Certified Scrum Master (CSM): Certification in agile project management, including Scrum framework, roles, and ceremonies.
Years of experience: 10+ years of experience in technology management, including experience in banking or financial services. 5+ years of experience in leadership roles, including experience managing teams and budgets. Banking industry experience, ability to build and maintain relations with banking regulators (FIC, PASA, Bankserv)

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