Business Segment: Corporate & Investment Banking
Location: ZA, undefined, Johannesburg, Baker Street 30
To lead and direct the platform team to deliver cost-effective end-to-end design, architecture and performance of the platform, ensuring availability of the platform and its associated services are stable, secure, compliant to standards, consistently within agreed service levels and resulting in customer satisfaction.
Responsibilities:Analyse the costs associated with delivering the platform service/s and identify opportunities for improvement through applicable investment plans.Assess and monitor the end-to-end performance of the service/s supported by service improvement plans and lead relevant vendor management performance discussions in aid of improvement of overall service delivery.Authorise at functional level the allocation of resources for the planning, development and delivery, as appropriate, of services and products.Build and maintain relationships with the Technology teams, CIO communities, and partner with 3rd party partners and the broader industry, influencing their contribution to be fit for purpose for the organisation.Collaborate closely with other planning roles, architecture, portfolio managers and capacity planners to assist with and determine forecast demand for each service, determining the scope and value proposition of the platform service.Qualifications:Post Graduate Degree: Information Technology/Similar (Min)Experience Required:Technology Operations / Infrastructure Production 5-7 years: Experience in network planning, engineering and architecture, managing the inventory of all networking components.8-10 years: Comprehensive understanding of IT Infrastructure including cloud and development integration.Experience in Service Support and Management, Information Technology, Operations Support Change and Project Management, Strategy Implementation.Experience in leading engineers to evolve and implement a cohesive platform strategy, with teams operating across the entire networking stack.Experience in leading a diverse team to design, architect and deliver various platform services.Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or ******
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