Head: Fraud Business Performance & Execution - Fraud Solutions Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted Yesterday time left to apply End Date: January 10, 2025 (18 days left to apply) job requisition id R-15970519
Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary Fraud Solutions is a business unit of more than 400 people and provides fraud protection, investigations, and intelligence services to multiple clusters (Everyday Banking, Product Solutions Cluster & Relationship Banking and a niche service to Corporate & Investment Banking) within Absa Group. To this end, clusters, segments, channels, and product owners within the Group expect an exceptional level of consistent service that is empathetic to their customers who have experienced fraud.
This service must be delivered at low cost to serve through a highly motivated and high-performance fraud expert team that must use advanced technology to stay ahead of the criminal element's sinister activities. The successful candidate will be required to design and manage performance scorecards for the different functions within Fraud Solutions, deliver productivity transformation across the business unit, while providing oversight on technology that is being deployed to ensure long-term sustainability and return on investments.
The successful incumbent will further be required to develop tactical strategies and delivery plans, formulate associated practices, and ensure operational implementation and adoption across a single practice in terms of risk methodology, governance, and delivery objectives.
Job Description Risk Management: Providing Subject Matter Expertise to Risk types Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders. Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit, and control issues People Management: Develop a high performing Team Risk and Control: Adherence to Policies, Procedures and Regulations. Education Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised. About Us Absa Group Limited ("Absa Group") is listed on the Johannesburg Stock Exchange and is one of Africa's largest diversified financial services groups.
Absa Group offers an integrated set of products and services across personal and business banking, corporate and investment banking, wealth and investment management, and insurance.
Absa Group owns majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Absa Bank Tanzania and National Bank of Commerce), Uganda, and Zambia and has insurance operations in Botswana, Kenya, Mozambique, South Africa, and Zambia. Absa also has representative offices in China, Namibia, Nigeria, and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
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