KEY RESPONSIBILITIESDepartmental strategy and business planningDeliver and gain approval for the distribution channel economics and remuneration strategy and business plan for the client.
Develop and embed metrics and clear performance measurements along the distribution channel value chain.Support the Executive with input and subject matter expertise relating to distribution channel economics and remuneration during the development and delivery of the Distribution strategy for Work with the Executive to deliver and gain approval for distribution initiatives and projects that will support the strategic and business objectives.Further enable the profitability targets per channel through identifying, setting up and managing partnerships with external vendors and service providers.Ensure continuous monitoring of performance against budget and be accountable for budget control for the department.
Motivate recommendations/requests for further budget or deviation from budget where appropriate.Remain up to date with advancements and developments in technology, best practice and legal/statutory requirements relating to profitability, economics and Facilitate adoption of best-practices to optimise departmental performance. Delivery of distribution channel economics and remuneration Distribution channel economicsDefine and drive the implementation of models and indexes that will guide decision making for distribution channels on an ongoing basis:Expense index as the key indicator of the economics of distribution channelsProduct success and profitability indexForecasting of sales and expensesForecasting of product profitabilityDevelop a data framework and identify data integration points.
Manage and maintain models and indexes as new data or trends arise.
Make use of data visualisation tools and techniques to generate insights from data.Work with delivery / technology teams and provide key inputs and specifications to automate the updating of models.Drive the measurement of product performance per distribution channel, in line with models and indexes.
Ensure models and indexes are updated accordingly.Work with product owners and provide subject matter expertise during the development of product profitability objectives and targets.
Ensure alignment of objectives and targets of products across all levels of distribution.Manage the implementation of adequate reporting structures across distribution channels to feed and drive profitability models.Work with owners of distribution channels and provide key planning and forecasting input during business planning. Advisor remuneration and incentivesDrive the formulation and implementation of Advisor remuneration and incentive models per distribution channel, aligned to the business objectives to drive key business outcomes, within allocated budget.Ensure equivalence of reward principles are adheredDrive the measurement of advisor performance per distribution channel, in line with incentive models and indexes.
Ensure models are updated with relevant data.Manage the implementation of adequate reporting structures across distribution channels to drive incentive models.Work with delivery / technology teams and provide key inputs and specifications to automate the updating of models. Department and people managementWork with the Executive to establish an operating model and structure which can deliver the departments goals and objectives.Plan resources (people, technology, system and tools) in line with the budget and businessResponsible for the recruitment of direct reports and oversee and approve recruitment of indirectAccountable for driving a performance culture in the departmentTranslate the strategy into KRAs for direct and indirectManage workflows, task allocation and capacity to ensure a continuous serviceConduct performance reviews with direct reports and ensure development plans are inOversee and ensure effective and fair performance management practices for indirect reportsCreate and maintain a positive, innovative environment where learning and development best practice is adopted. Stakeholder RelationsBuild and maintain effective relationships with the clients management and executives to develop a network that will enable delivery.Manage the relationships with and performance of external serviceAttend product council forums to contribute towards product businessBe the custodian for channel economics and remuneration support and subject matter expertise to the Distribution community and other business stakeholders. ReportingCompile and deliver monthly and annual Exco and ManagerialProvide statistical insights on the performance and forecasted profitability of all products and distribution channels to inform current and future business decision making.Report on Advisor incentives and remuneration and the link to QUALIFICATIONSQualified ActuaryAt least five years relevant experience of which two years in a managerial role KNOWLEDGE AND EXPERIENCEKnowledge:Knowledge of all applicable legislationIn-depth understanding of different distribution channels in the insuranceThe clients insurance products (ideal)Data analytics / metric / model developmentIdentification of leading and lagging indicatorsUsing remuneration and incentives to drive the right behaviour Experience:At least 8 -10 years distribution channel experience in the insurance industry:Experience in engaging with key business and external partners across all levels (especially at senior levels)Data analytics / metric / model developmentExperience in working/ applying commercial, business and financial principlesPrevious leadership experience (previous supervisory experience ideal)Previous report writing experienceProject management experience SKILLS & COMPETENCIESData modelling (and relevant coding languages)Influencing and negotiation skillsStrong ability to balance strategic / design thinking, with an analytical approachCommunication and networking skills across all levelsResults orientated, pro-active and deadline drivenHigh stress toleranceReport writing skillsExcellent judgement, use of discretion and problem-solving abilitiesAbility to work and make decisions independentlyAdvanced computer literacy (Excel, Word and PowerPoint)Drive for efficiency and qualityAble to adapt to a changing environment