Head Clerk

PURPOSE OF THE JOB: To provide administrative and clerical support to ensure departmental operations are maintained in an effective, up-to-date, and accurate manner.MINIMUM QUALIFICATIONS AND REQUIREMENTS:A minimum of 2 years HRD experience is essential.Computer literacy is essential (MS Word and MS Excel).SAP knowledge is essential.COMPETENCIES:Good administrative, organisational, and communication (verbal and written) skills are essential.The ability to work accurately under pressure and meet deadlines is essential.Valid Red ticket or medically fit in order to obtain one is essential.KEY PERFORMANCE AREAS:Maintaining and updating filing, inventory, mailing, and database systems, either manually or electronically in accordance with departmental systems and procedures.Compiling, sorting, and verifying accuracy of data to be entered.Reviewing files, records, and other documents in order to obtain information and respond to requests.Communicating with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.Assisting in establishing and maintaining an effective and efficient records management system ISO 9001-2008.Induction Specific Duties: Ensuring administration processes for induction are followed, keeping a register for employees that have completed training, scanning induction POEs to SAP and LMS Info Type, retrieving learner POSs from LMS system, and drawing attendance reports.
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