Guest Relations Officer

Experience the rebirth of your body and mind at the Renaissance Day Spa in Sandton. Situated high above the streets of Sandton, the spa is an oasis of serenity in the heart of this cultural and financial hub. Our professional therapists offer luxury spa treatments tailored to meet each individual's unique needs, with a variety of massages, body treatments, facials, and more available. The spa also provides a range of skincare and body brands for continued relaxation at home.Role DescriptionThis is a full-time on-site role as a Guest Relations Officer at the Renaissance Spa Sandton in the Johannesburg Metropolitan Area. As a Guest Relations Officer, you will be responsible for guest relations, ensuring customer satisfaction, providing excellent customer service, handling receptionist duties, and maintaining effective communication with guests.QualificationsGuest Relations, Customer Satisfaction, and Customer Service skillsEffective Communication and Receptionist DutiesExperience in the hospitality or spa industryAbility to multitask and work in a fast-paced environmentStrong problem-solving skills and attention to detailPositive attitude and a passion for delivering exceptional servicePrevious experience in a similar role is a plusWilling to work retail hoursWell-presentedAbility to work well in a teamSeniority levelEntry levelEmployment typeFull-timeIndustriesHospitality
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