Guest Experience Manager

Criteria: • Bilingual- English and Afrikaans • Ability to work well under pressure and be target driven • Excellent communication Skills (able to communicate on Executive Management Level) • Excellent Computer skills- Excel, power point, Ms office • Minimum of 5 Year Motor Retail Experience • Customer Handling/ Relations Experience • Post Matric Qualification • Drivers LicenceResponsibilities and duties • Dealing with Legal and Ombudsman cases monthly • Registration with the company head as the Academy Ambassador for training • Dealing with Customers • Management of the company CVP on Sales and Service departments • Ensuring Dealer Standards are adhered to within Dealership • Monthly Report to DP and Managers • Any additional tasks to be performed for the Dealer Principal Benefits • Provident Fund • Medical Aid contributions