Guest Experience Liaison

QUALIFICATION AND EXPERIENCE:Matric certificate ?with maths?(minimum standard grade or above).??Tertiary certificate in Travel & Tourism/hospitality.Experience: Min 5 years experience at a?Senior?level in Reservations.??Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.?Computer Literate (Microsoft Office, email, Internet).Proven English literacy.??Working knowledge of?TourPlan?and WISH or similar booking/operating system.?General destination knowledge on Southern & East Africa.??Personal and work travel experience in Southern and East Africa.??Problem solver and good with guest interaction.Excellent attention to detail.Skills: Excellent communication skills both written and oral, in English.??Foreign language skills advantageous??Ability to multitask and ensure good time-management?Extremely proactive with an outgoing, charismatic, and approachable character.Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.