Location: Cape Town, South AfricaHybrid work model: Minimum two days a week in the office, with the option to work remotely for remaining three days.Employment type: PermanentWorking hours: 10H00 to 18H30 SASTRole SummaryWe are seeking a detail-oriented and proactive Growth Support Manager (GSM) to join our dynamic sales team. The ideal candidate will play a critical role in ensuring the smooth operation of our sales process, from creating and developing compelling proposals and presentations to coordinating with the delivery and marketing teams. If you are comfortable with client liaison and have a commitment to quality, we encourage you to apply.Key ResponsibilitiesClient Meeting Participation and Support:Join client sales meetings to support the sales team and ensure effective communication. Contribute to sales conversations by ensuring the brief is understood, and ask the right questions in order to translate the information into a proposal. This includes taking comprehensive meeting notes and documenting key discussion points, action items, and follow-ups.Proposal Initiation and Development:Collaborate closely with the delivery team to initiate and draft proposals. Assist in scoping out projects, ensuring that all client requirements are understood and addressed in the proposal. Ensure proposals are polished, thorough, clear, and align with company standards.Work Order Creation:Develop and manage work orders for new projects. Ensure all work orders accurately reflect the agreed-upon scope, timelines, and deliverables. Coordinate with internal teams to confirm that all necessary resources are allocated.Project Handover to Delivery Team:Facilitate a seamless transition of sold projects from the sales team to the delivery team. Provide all necessary documentation and background information to the delivery team to ensure project success. Act as a liaison between sales and delivery teams to address any questions or issues during the handover process.Additional Ad Hoc ResponsibilitiesGrowth Support & Marketing Activities:Communicate regularly with the sales team to gather insights on sales enablement needs and develop actionable plans. Organize and maintain sales collateral and documentation. Collaborate with Marketing to create customer-facing content tailored to different stages of the sales process.Market Research and Event Management:Provide insights for targeted campaigns and lead generation strategies based on market trends. Stay informed on industry trends to develop new outreach tools and strategies. Help with conference/event management to maximize engagement and lead generation.Client and Project Management:Collate information on project highlights and develop a digest for Account Directors (ADs) to reference and share with clients. Support business reviews for clients, ensuring ongoing satisfaction and identifying new opportunities.RequirementsKey SkillsProposal writing and creation in a consultative sales environment.High attention to detail and commitment to quality.Experience in client interaction and coordination between sales and delivery teams.Excellent time management and organizational abilities.Strong communication and project management skills.Entrepreneurial mindset with the capability to adjust as the business grows.Flexibility and adaptability to changing project requirements.Data-driven approach and proficiency with project management and CRM tools.Comfortable working across time zones and cultures.BenefitsThese are some of the perks you can expect when you join the team:Work flexibility.Generous annual leave policy.Paid maternity, parental, and study leave benefits in line with policy.Learning and development opportunities within a global team.Fun events organized by the Construct Social Committee.About Construct EducationConstruct Education is a strategic digital learning solutions company specializing in the design of innovative, impactful, and bespoke digital learning experiences. As a wholly-owned subsidiary of OES, a global leader in education solutions, we continue to push the boundaries of online education. Construct Education is a fee-for-service partner to institutions and organizations worldwide, creating digital learning experiences that empower both learners and educators. We are committed to redefining online education in a way that prepares learners for real-world challenges and helps them succeed in their careers. We are on a mission to transform online learning and bridge the gap between education and employment. Our vision is for everyone to have access to meaningful education through superior online programs.
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