Hyatt Regency Cape Town is currently seeking a dynamic individual to join our Sales and Marketing teams as a Group, Conference & Events Coordinator. The Group, Conference & Events Coordinator will be responsible for ensuring that group events within the hotel meet the hotel's level of quality standards.Key Duties and Responsibilities; but not limited to:Preparing quotes, follow-up calls with prospective clients, and holding meetings with clients who are interested in hosting an event.Identify, solicit, and develop existing and new accounts.Developing and monitoring action plans for designated accounts in order to meet departmental goals.Act as a liaison between the Company and the client and also serve as the spokesperson on behalf of the Hotel.Plan and conduct creative site inspections.Identify and profile new market opportunities.Set high performance standards and pursue aggressive goals.Meeting with the client to ensure that all aspects of the event or group are discussed to ensure that the operational teams are fully aware of the clients' requirements and expectations.Drafting the Group Resume and/or Function Sheets showing every aspect of the booking from arrival to departure and distributing this to the Operational Department, giving them sufficient time to prepare.Conduct pre-con meetings before group arrival, ensuring all required department HODs are present and aware of their department's individual responsibilities.Preparing a detailed handover document in the form of a resume and deduction sheet.Meeting & greeting clients for Groups and Events and introducing them to the Banqueting Manager and relevant departments.Communicate all areas of concern as received from the client to relevant department heads.Ensure all accounts are finalized relating to groups and events with no outstanding payments on group bills before departure.Primary LocationZA-Cape TownOrganizationHyatt Regency Cape TownJob LevelAdministrativeJobAdministrativeWorldwide/Local CandidatesLocalQualifications, Skills & AbilitiesUniversity Degree or Diploma in Hospitality or Tourism Management.Minimum of 3 years of experience in Leisure sales in the hotel industry is required.Strong written and verbal communication skills.Ability to keep a positive attitude in an extremely fast-paced and demanding work environment.Excellent organizational skills.Self-motivation and the ability to work unsupervised using own initiative.Computer literate including relevant software and experience in using a PMS system.Excellent interpersonal and customer skills.Persuasive selling style to communicate the company's services & facilities, policies, and terms and conditions.Proficient in Microsoft Office.
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