Graduate Opportunity - Client Service Consultant Communication CentreLocation: Tygervalley, Western Cape, ZAWho are we?Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients' investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions.Job PurposeTo be responsible for all client contact (telephonic, e-mail and walk-in). This role offers the opportunity to start your career in financial services in a highly respected client services team. Talented graduates, with the determination to make a success of their career, will find this role as the ideal start to a professional career.Key OutcomesEnsuring that the highest level of client service is provided to all clients (internal, IFA's and investors)Assisting clients with investment administration queriesProviding investment and product information to IFA's and investorsInvolved in ad-hoc client services projectsQualifications and ExperienceMatric / Grade 12 including Pure MathematicsA relevant financial degree / qualification1 year experience in finance or investment industry advantageousExceptional communication skills in English – Written and VerbalAttributesPositive, enthusiastic attitudeTeamworkAbility to thrive under pressureHonesty, integrity and respectAbility to adapt to changePlease submit your application by 12 November 2024.Knowledge and SkillsCustomer ServiceAdministrationQuality, compliance and accreditationTeam SupportPersonal AttributesCommunicates effectively - Contributing independentlyAction orientated - Contributing independentlySituational adaptability - Contributing independentlyOptimises work processes - Contributing independentlyCore CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyCollaborates - Contributing independentlyBeing resilient - Contributing independentlyDrives results - Contributing independentlyOur Commitment to TransformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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