Job title : Graduate Implementation Specialist
Job Location : Gauteng, Johannesburg
Deadline : December 15, 2024
Quick Recommended Links
Jobs by Location
Job by industries
Accountabilities & Deliverables Software Implementation and Configuration: Assist in configuring and implementing wealth management software to meet client-specific needs, ensuring alignment with company standards and industry best practices. Document configuration processes and best practices to support smooth, successful deployments and ongoing use.
Client Communication and Relationship Building: Work closely with clients to understand their requirements and communicate the implementation process, ensuring they are informed and supported at each step. Provide consistent, clear communication with clients and internal stakeholders, addressing questions and assisting with troubleshooting as needed.
Change Management and Adoption Support: Support change management initiatives to help clients adopt and make full use of our solutions, contributing to user training and ensuring maximum value from the software. Collaborate with internal teams, including Product, Support, and Sales, to refine and deliver solutions that meet client expectations.
Post-Implementation Support: Participate in post-implementation activities to resolve any issues that arise, ensuring stability and satisfaction with our solutions. Be a proactive participant during high-priority incidents, contributing to rapid and effective responses to support client needs.
Continuous Learning and Knowledge Sharing: Stay up-to-date with product developments and industry knowledge, sharing insights with the team to enhance collective expertise. Contribute to internal training, mentoring, and process improvement initiatives, reinforcing best practices and developing your own expertise.
Qualifications and Certifications Bachelor's degree in Computer Science, Information Technology, Finance, or a related field (required) A demonstrated interest and understanding of financial advisory, investment management, and project management (preferred)
Graduate Trainee/ Internship /siwes jobs