-Manage the business travel experience for employees, ensuring comprehensive documentation compliance with PWD regulations, including the manual submission of certifications.
-Function as the central point of contact for mobile employees, providing specialized guidance on all aspects of mobility processes, policies, taxes and procedures
-Guarantee adherence to local, national, and international laws and regulations in each deployment location, covering areas such as immigration, tax, and labor laws.
-Collaborate closely with HR and internal client teams to ensure a smooth and efficient deployment of permanent employees.
-Maintain budget awareness for permanent workforce deployment, optimizing costs while upholding the quality and effectiveness of deployments.
-Work in partnership with third-party providers, where necessary, to streamline the deployment process.
-Keep meticulous records of all process documentation for accountability and reference.
-Regularly provide detailed reports and data to senior management, covering case monitoring, employee onboardings, and daily operational workload.
-Proactively identify and address potential risks and challenges in permanent workforce deployment, devising effective mitigation strategies.
-Collect and analyze feedback from deployed employees to continually enhance the deployment process and support services, including managing required notifications.
-Contribute to the development and improvement of automated solutions and processes.
-Liaise with various territories to address complex queries and navigate nuances in process and regulations.
-Serve as the primary contact for employees on business trips, delivering exceptional service, addressing their needs and concerns, and facilitating their smooth transition to new work locations.
-Maintain regular communication with clients, providing updates on travel assessments, addressing concerns, and ensuring overall client satisfaction.
-Act as a PWD specialist, overseeing business travel-related workforce matters and ensuring compliance with all relevant legal and regulatory requirements.
-As you progress in the role, develop and implement a strategic plan for posted worker directive that is in line with the organization's broader global expansion goals.