Global Market Ops Manager (2-Year Contract - Banking)

One of the TOP banks in S.A. is seeking an experienced individual to join their team on a 2-year contract to work as an Operations Manager - Global Markets. Qualifications and experience:Proficient with systems: IPS, BDA, Share force Business Commerce / Finance / Accounting degree No less than 5 years' relevant experience within CIB / Global markets / Trades / Derivatives/ Equities Strong knowledge of asset classes Clear credit recordClear criminal record Great track record - reference checks conducted upfront Key skills:Client retentionCustomer service Data analysisDecision making Ability to deal with very difficult clients Stakeholder management Risk management Communication Key performance areas: Maximise revenue Drive high client service Minimize risk Deliver on all asset classes Service share schemes and retail investments Fund management reporting Deal correctionShare transfers Corporate action for equities Add value to clients' experience Increase product awarenessDrive continuous improvementSOP