German Support Consultant ( Team Leader)

Ditto Hire, a leading tech company operating in the recruitment software sector, is currently looking for a Support Consultant to join our awesome team of coders, designers, and account managers.
We require a self-starter who is obsessed with detail and brilliant customer service.
All training and development is included to ensure you provide the best possible service to our client's.What you need:Customer support backgroundExperience in support on large platforms Excellent communication skillsAbility to learn quicklyDutiesProvide friendly and efficient support to customers via telephone/email/support systemsAccurately record and document activity through the ticket systemEnsure effective communication with customers, colleagues, and managementPerform adhoc functions, projects, trainingMore about youResourceful with a strong sense of urgencyFriendly and helpfulExcellent telephone mannersAbility to take initiative and solve problemsGood time management skillsAbility to work under pressureYou like to share knowledgeQuick learner and comfortable in a dynamic tech environment