German Speaking Operations Engineer – Hybrid/ Midrand – Up To R550 Ph

Are you ready to pursue a fulfilling career in software development? prominent player in the field of telecoms big data, invites you to join our Platform Team, the team provides the ability to manage advanced distributed processing systems as well provision large cloud-like infrastructure deployments. Requirements: 4 to 6 years commercial IT related working experienceExperience to include delivering operations support and servicesStrong analytical and problem-solving skills with a high attention to detailProvide Production IT SupportBe the telephone call receipt of IT incidents related to production issuesPre-qualify IT-incidents and classify additional relationshipsFix incidents in IT systems in accordance with User manualsMonitor IT system error messages and process accordinglyProvide guidance throughout the Incident management processesInitiate the IT escalation process, when requiredProcess email requestsServe as an "Information channel" for Management and end-usersWork shifts as part of a team providing 24 x 7 x 365 support Reference Number for this position is GZ59846 which is a contract Semi- Remote position based in Midrand/ Centurion offering a cost to company salary of R450 to R600 PH