German Customer Service Associate (Csa) - Order Manager

Details of the offer

As anOrder Management Specialist you will manage the end-to-end process of customer orders, leveraging your technical skills and service management knowledge to ensure efficient and accurate order handling.
Key Responsibilities:
Oversee and manage customer orders from initiation to fulfillment.Apply service management principles to ensure high-quality service delivery.Utilize technical skills to support product development and address order-related technical issues.Communicate effectively with customers, providing timely updates and resolving any issues.Demonstrate strong customer orientation and multitasking abilities.Manage time efficiently to handle multiple tasks and ensure results are achieved.
Qualifications:
1-2 years of experience in service management or a similar IT role.At least 1 year of technical experience related to product development.ITIL IV Foundation certification is required.Strong customer orientation, multitasking skills, and effective communication.Excellent time management and result-oriented approach.Proficiency in German at a strong B2-C1 level.English proficiency at a B2 level is a plus.
What We Offer:
Competitive salary and benefits package.Opportunities for career growth and professional development.A supportive and dynamic work environment.
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Wealth Solutions Expert - Cape Town (Full Training Provided)

Consider a career as an EQ-FIN Wealth Solutions Experts At EQ-FIN (an affiliate of Liberty Group), we are on an ongoing entrepreneurial quest evolving throug...


Eq-Fin - Western Cape

Published 7 days ago

German Speaking Consultant

Duties: Responding to customer queries and services via Email and Chat Provide accurate information, troubleshoot technical issues, and resolve customer conc...


Jai Search Consultancy - Western Cape

Published 7 days ago

Customer Service Representative

We are looking for Customer service reps, that will be working directly with customers. responding to customer queries, also reaching out to customers and of...


Chuma Hini Marketing - Western Cape

Published 7 days ago

Customer Service Advisor (Bpo)

Job Description: Sales Agent (Call Centre) Job Responsibilities: Handle inbound and outbound calls in the international call centre to promote and sell produ...


Abc Worldwide Ltd - Western Cape

Published 7 days ago

Built at: 2024-11-22T13:12:01.458Z