German Customer Service Agent - Namibia

SURGO Namibia is recruiting for an experienced German Customer Service Support Agent to join their team based in Windhoek.

The role as Customer Service Support Agent: Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure customer satisfaction and provide professional customer support Scoping Troubleshooting Resolving customer queries via phone, chat and email Requirements: Well versed in German and English (spoken, read and written) Grade 12 Namibian Citizen 1 to 2 years' customer service experience essential 1 to 2 years' experience in a Contact Centre environment advantageous Ability to work shifts - 24/7 Rotational Shifts Salary: Market related, based on the level of experience Shift Allowance Should you wish to apply for the position, please apply directly via this job board, ensuring that you quote reference number 202376 in the subject heading or email body.

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