Geography Head of Rewards
Cape Town, South Africa
AVP / Sr. AVP Level
Full-Time, Hybrid
About the Client
A global leader in data analytics and digital solutions focused on driving business growth for top-tier clients in industries including insurance, healthcare, banking, and financial services. With a commitment to operational excellence and innovation, they combine advanced analytics, AI, and technology to help clients make smarter decisions, streamline processes, and deliver better customer experiences. Known for their client-centric approach, they operate worldwide with a diverse and talented team, supporting companies in creating measurable value through digital transformation.
Why Join Them? Be a key player in shaping competitive and equitable compensation practices; Collaborate with a global team and influence reward strategies on an international scale; Join a company that values talent, innovation, and excellence. About the Role
As the Geography Head of Rewards, you will design and implement employee rewards programs, including compensation, benefits, and short-term incentives. Partnering with the Global Rewards team, you'll drive rewards policies, manage compensation processes, and ensure compliance across the board. This role requires a strong background in compensation and benefits, ideally from a call centre environment or corporate setting with a large staff base.
Key Responsibilities Design and implement compensation and benefits programs aligned with company performance and affordability; Lead initiatives for compensation benchmarking, salary structure design, and benefits policies; Oversee merit increase, bonus, and equity processes, ensuring effectiveness and alignment with business goals; Collaborate with recruitment and HRBP teams to set and manage hiring ranges; Monitor and evaluate short- and long-term incentive plans, including bonus and commission structures; Ensure compliance with regulations and internal policies in all compensation decisions; Partner with finance and HR teams for budgeting, reporting, and data management; Provide strategic insights through monthly/quarterly dashboards and analysis. Requirements Minimum of 10+ years' experience in compensation and benefits, with at least 3 years in a leadership role; Strong background in the ITES/KPO/Analytics industry or similar environment; Advanced analytical skills with proficiency in Excel and data visualisation tools like Tableau, Power BI, or Qlik Sense; Proven experience in managing large-scale rewards programs, ideally in a call centre or corporate setting; Excellent communication and relationship management skills with experience influencing global stakeholders; Demonstrated strategic thinking with a strong commercial focus.
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