The ideal candidate will have a strong background in operations management, logistics, and supply chain management, with a keen eye for detail and a passion for driving efficiency.
This role requires someone with strong leadership and organizational skills, who can ensure the smooth running of operational activities to support sales targets and enhance customer satisfaction.
Key Responsibilities: Operational Leadership: Oversee the daily operations of the Cape Town distribution center, ensuring smooth logistics, inventory management, and supply chain functions.Support Sales Team: Work closely with the GM of Sales to align operational activities with sales strategies, ensuring that customer orders are fulfilled accurately and on time.Logistics & Distribution: Manage the transportation and delivery of products to ensure timely and cost-effective distribution to clients across the region, focusing on the 90% redistribution business.Process Optimization: Identify and implement process improvements to increase operational efficiency, reduce costs, and enhance service delivery.Team Leadership & Development: Lead, mentor, and develop the operations team, fostering a culture of accountability, continuous improvement, and high performance.Vendor & Supplier Management: Maintain relationships with key suppliers, negotiate contracts, and ensure timely procurement of inventory to meet business needs.Inventory & Stock Control: Oversee inventory management, ensuring stock levels are optimized and that products are readily available for redistribution and retail.Customer Service & Quality Control: Ensure that customer service standards are upheld, addressing any operational issues that may affect the delivery of services.Compliance & Health & Safety: Ensure that all operations comply with industry regulations, health and safety standards, and company policies.Key Requirements: Experience: Minimum of 8-10 years of operations management experience, preferably within the liquor, FMCG, or distribution sectors.Operational Skills: Strong background in logistics, supply chain management, and process optimization.
Experience in managing large-scale distribution and inventory control is essential.Leadership: Proven leadership skills, with experience in managing and developing high-performing teams.Collaboration: Ability to work closely with the sales team to support business growth and ensure operational alignment with sales objectives.Problem Solving: Strong analytical and problem-solving skills, with a proven ability to identify inefficiencies and implement effective solutions.Customer Focus: A commitment to delivering high levels of customer satisfaction by ensuring that operational activities are aligned with client needs and expectations.Tech Savvy: Familiarity with ERP systems, inventory management software, and other operational tools is highly desirable.