General Manager (Hospitality)

Minimum Requirements: At least 5-10 years in a similar environment at a similar level preferably with golf estate experience.Proven management skills across all aspects of estate management, golf club operations and food and beverage operations.Bachelors degree (or equivalent) in business management or related fieldDuties will include:Directs and co-ordinates strategic activities on the estateDevelop business plans Ensure day to day business affairs are monitored effectivelyOversee the management and performance of all staff operations and services; assure high standards and total customer satisfactionMonthly Board Reporting to the Board of DirectorsMonthly reporting the Committee ChairpersonsDevelop and implement marketing strategiesEnsure company financial stability and growth Financial control: supply Board / HOA Directors with budgetary requirements on an annual basisCost control: effectively controls all operational expenses ensures that costs do not exceed budgetOversee implementation of estate rulesDebtors management Human Resource Management including staff recruitment, training, performance appraisals, industrial relationsDevelops and/or revises standard operational and working practicesService Level Agreement / Service Provider ManagementManagement of projects