A private Game lodge in the Malelane area is looking for an experienced Game Ranger and Lodge Manager couple for their upmarket establishment
Game Ranger, Responsibilities Hosting of guestsDaily Game drives and Bush walksMaintenance of gardens, property and general upkeep of equipment and premisesBasic Vehicle maintenance skillsResponsible for all relevant property, facilities and equipment maintenance Game Ranger, Requirements MUST HAVE at least 5 years in a Game Ranger, guest hosting/management role in a lodge environment – this is NOT negotiableFGASA level 2 (NQ4) or Professional NDT RegisteredValid Driver's License and PrDPOff-road driving in 4x4 vehiclesValid First Aid CertificateRifle Accreditations and ARHTrails Guide qualification with VPDAComputer literateExperience with POS would be a benefitAstronomy knowledge would be advantageousExcellent operational experience encompassing all aspects of Lodge Management including Maintenance, gardens, equipment, guests, staffMust be professional and presentableNo Pets and No children on siteAbility to operate independentlySouth African citizens only Lodge Manager, Responsibilities Coordinate guests' reservations, check-ins, check-outsEnsure a welcoming and friendly environment for guestsEnsure high levels of customer satisfaction and service addressing guestconcerns or complaints
Arranging Bush delights, special occasions, special holidays etc.Supervise lodge staff members, create work schedules, assign tasks, arrange leave applications, gate applications and monitor staff performanceOrdering and management of stock, consumables and all the assets of the lodgeMonitor all financial transactions, including guest's bills, accounts payable, and accounts receivable, ensuring accuracy and correct recording of informationMeeting, greeting and hosting of all respective industry agentsOverseeing of administrative dutiesEnsure high levels of standards are maintained at the lodge at all times Lodge Manager, Requirements MUST HAVE at least 5 years Management experience in a 5-star Lodge environment – this is NOT negotiableHospitality Management Diploma or equivalentStrong leadership skills with the ability to motivate and inspire a diverse teamExcellent operational experience encompassing all aspects of Lodge Management including HR, Admin, Finance, FOH & Guest ExperienceExcellent organizational and multitasking abilities to manage multiple priorities effectivelyOutstanding interpersonal and communication skills to interact with guests, staff and external stakeholders.Good MS Office experienceFamiliar with NightsBridge Booking platform and Extranets or similar softwareGood understanding of financial management principles and experience with budgeting and cost controlMarketing and Social Media experienceAttention to detail, problem-solving skills, and the ability to work under pressureAvailability to work flexible hours as well as extra hours when requiredNo Pets and No children on siteSouth African citizens only