Key Responsibilities:
Evaluation of Change Requests to collate and provide estimations and the assessment of change.
Gathering business requirements from a wide range of HR Customers across various divisions.
Prepare Business, Functional and System Requirement documents.
Working collaboratively with interdisciplinary teams including technical, functional, and business at both local and remote locations.
Involved in the support of deployments, creating and maintaining system-related documentation such as business requirements, process flows, and configuration worksheets.
Configuring system settings and options, executing unit integrations and system testing.
Collaborating with the client's businesses for the design of processes and providing solutions for implementation.
Unit Testing to ensure that configuration work meets the requirements.
Quality Assurance Testing to ensure development meets requirements.
User Acceptance Testing/ Provide guidance to business on UAT.
Manage configuration/development into Production.
Production Testing to ensure that requirements work in production.
Qualifications and Experience:
A relevant technical qualification is preferable.
Minimum 2 - 5+ years of experience in business or technology consulting.
Prior experience with ERP/EPM/Automation is advantageous.
3+ years working in an Agile environment.
Change management support and implementation expertise.
HR System knowledge is advantageous.
Skills:
Strong conflict management skills.
Excellent written communication, presentation, and negotiation skills.
Sound judgement, decision-making, and problem-solving skills.
Good facilitation skills and the ability to articulate ideas effectively.
Organised and thorough.
Continuous Improvement Principles.
Behaviours:
Applies market and business insights to drive organisational objectives.
Effectively works with others to achieve shared goals.
Creates an environment within collaboration sessions to foster a culture of creativity that drives success.
Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation.
Understands and navigates dynamics created by processes, systems, and people.
Assesses and improves the efficiency, effectiveness, and quality of various work processes.
Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment.
Interprets and simplifies complex and contradictory information when eliciting and collaborating with multiple teams.
Takes accountability and ensures others are held to account for the agreed-upon delivery of outputs.
Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results.
Reporting and analysis to track and provide feedback on progress of outputs.
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