Job Overview
Date Posted: Posted 2 weeks ago
Location: Johannesburg, Gauteng
Job Title: Functional Analyst (ICT Industry)
Closes: 23 September 2024
Education Level: Bachelors Degree
Job Level: Intermediate
Minimum Experience: 3 - 5 Years
Functional Analyst (ICT Industry) required in Johannesburg.
We are looking for a vibrant, analytical and innovative individual to work as a Mid Functional Analyst in an agile, Telco environment.
Are you ready to be part of a transformational journey that will reshape the digital landscape of Africa? A leading Pan-African telecommunications company is launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused digital products designed to empower and revolutionize the continent. This is your opportunity to join an innovative team at the forefront of technological advancement, as we accelerate towards a brighter, more connected future for Africa.
Duties and Responsibilities:
Create detailed requirement documentation, user stories, use cases and process flows diagrams.
Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions.
Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication.
Review business requirements specification and high technical design specifications.
Create and oversee business and functional requirements specifications (FRS) in support of business processes.
Communicate closely with developers to clarify functional requirements and address any questions or issues.
Support the development team in achieving their goals, providing guidance on best practices and Agile principles.
Collaborate with testing teams to define test cases based on functional requirements.
Encourage a culture of learning, adaptability, and innovation within the team.
Collaborate with stakeholders to elicit, document, and prioritise requirements, user stories, and acceptance criteria.
Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities.
Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals.
Qualification & Experience:
Bachelor's Degree in Business or related field.
Minimum of 3+ years of experience in Business/Functional Analysis or a related field.
Experience following an agile methodology.
Tools Experience: JIRA/Octane, Confluence, draw.io, Miro, Canva.
Exceptional analytical and conceptual thinking skills.
Telco Experience is preferred.
Preferred Skills:
Process/continuous improvement.
Facilitation.
Technical proficiency.
Customer Focus.
Modelling and Design.
Problem-Solving.
Proven ability to work independently and as a team member.
Good communication (written and oral) and interpersonal skills.
Good organizational, multi-tasking, and time-management skills.
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