Luxury Reserve close to Graaff-Reinet is looking for a Full / Back-Up Trails Guide responsible for the consistent delivery of a world-class wildlife and nature safari experience to guests.
The successful candidate will be a dynamic team player with a passion for nature, excellent interpersonal skills and the ability to identify and respond to individual guests' needs.
Responsibilities:
Conduct of a world-class wildlife and nature safari experience for all guests
Proactive commitment to evolving the safari experience to ensure guests (including return visitors) are continuously delighted by their stay
Leading game drives, bush walks, wilderness trails and wildlife tracking in a Big 5 reserve
Participation in conservation activities with guests where applicable
Engagement with conservation projects including wildlife monitoring and sightings reports, liaising with Head of Reserve and Biodiversity Conservation
Ongoing implementation of reserve code of conduct and standard operating procedures, including rules concerning safety
Management of game viewing vehicle, including maintenance, tidiness, care of equipment and servicing
Hosting of guests post-afternoon game drive in the bar
Contribution towards sustainability goals by constantly seeking ways to make guiding operations more environmentally-friendly
Contribution of photographs and/or videos for social media marketing
Requirements
FGASA Level 2 Guide qualification
FGASA Full or Back-Up Trails Guide qualification
FGASA Advanced Rifle Handling qualification
Business Competency certificate
Up-to-date First Aid
Valid driver's license with 4x4 experience
Up-to-date PDP
Computer literacy
Passion for hospitality, conservation and sharing the wonders of the wild
High standards of service excellence and attention to detail
Proficient in English
Photographic ability and editing skills advantageous
Knowledge of Afrikaans or isiXhosa advantageous
Excellent written and verbal communication skills
Excellent teamwork skills
Commitment to ongoing self-improvement and knowledge development