Cape Town, South Africa | Posted on 22/08/2024Established in 2001, RSAWEB is South Africa's fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM's Best of the Cape Awards: Best ISP in 2021 and 2022, and being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer's experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.Specialisation fields:Cloud infrastructureMobile connectivity and data managementAt RSAWEB, we are passionate about using our creativity to provide innovative solutions and services that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.Where will the successful candidate fit in?Our Outbound Telesales Sales Agents fit within the heart of our Consumer Division. The primary responsibilities of this position are cold calling, cultivating leads, pipeline management, generating sales leads, and monitoring chat platforms.Key ObjectivesInbound and outbound calls to achieve monthly sales targetsDeveloping creative techniques to generate sales leadsContact new customers to explain how their connectivity needs could be met by our products and servicesAnswer customer questions about products, prices, availability, product uses, and credit termsEmphasise product features based on customer requirements to assist in closing the dealMonitor chat platformsAny other reasonable taskRequirementsDiploma or Degree in Marketing or Business is preferred2 years' proven telesales experience (IT related environment advantageous)Strong ability to identify sales opportunitiesCustomer service orientatedTarget and sales drivenGreat communication skills, both verbal and writtenWe offer:Reduced Gap Cover Rates (Turnberry Premier)Retirement Annuity Contribution (Allan Gray)Medical Insurance (Momentum - Health4Me)Discounted Internet ConnectivityFree Employee Wellness Programme (ICAS)Exposure to the latest industry technologies and standardsA work environment that rivals the very best!If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
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