Location: Vanderbijlpark S. E. 1, Gauteng
Type: Permanent
Work Schedule: 8 hrs p/day, As Needed
Compensation: TBC p/hour
Start Date: ASAP
Job Description
This is a summary of what the job involves to help you decide if you are a good fit.
We are looking for a General Assistant to join our team!
As a General Assistant, you will play a key role in ensuring our customers have a pleasant shopping experience. You will assist customers in locating items, answering questions, processing payments, and maintaining a clean and organized store environment. Your friendly and helpful attitude is essential in providing excellent customer service and promoting a positive image for our store.
What you'll do
Share accurate information about products, help customers choose, and show how to use them.
Solve customer problems and ensure customer satisfaction.
Greet customers, offer help, and answer questions with a positive and friendly attitude.
Inform customers about sales and special offers.
Handle cash and card payments, issue receipts, and process refunds and exchanges correctly.
Receive deliveries, organize products, and keep track of stock.
Restock items that are sold out.
Properly dispose of store and storeroom waste.
Assist with stock takes.
Follow safety, security, and environmental rules, policies, and procedures.
Clean designated areas such as storeroom and kitchen.
Requirements
Matric.
Fluent in English.
Reside within 25km from the job location.
Clear criminal record.
Preferences
South African candidates.
Experience as a Team Member.
Application Process
This is a list of things you will need to do when completing your application to this job.
Assessments required for application
Potential Work Performance Assessment Battery.
Questions required for application
In which area do you currently live? (Please be specific in providing the suburb, district or city)
Have you previously worked in a customer-facing role?
Do you have experience with stock takes?
How do you handle a situation where a customer is not satisfied with a product?
What steps do you take to keep shelves and fridges full and tidy?
What do you do if you notice a price label is incorrect?
Have you used a cash register or computer-based point of sale (POS) system before?
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