Job title : Frontshop Assistant - Die Boord (Stellenbosch)
Job Location : Western Cape, Stellenbosch
Deadline : December 15, 2024
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Minimum Requirements:
Essential: Grade 12 – Matric or Senior Certificate 0 – 6 Months Retail work experience
Advantageous: 1 Year work experience within Retail Certification in Retail Business Management
Job Description: Ensure that full ranges of products are on the shelves at all times and neatly presented. Maintain the stock on the shelves to ensure it has not reached its sell by date. Restock merchandise when needed to ensure maximum sales. All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner. Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space. Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management. Ensure the storeroom organised, neat and tidy. Keep up to date with new product knowledge to effectively assist customers. Assist with restocking of merchandise and supplies when needed to ensure maximum sales. Assist with back shopping when required. All merchandise must be handled carefully to prevent any losses. Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments. Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader. Process all loyalty cards including those of accelerated partners. Ensure cash is placed in the drop safe according to standard operating procedures. Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant. Ensure accurate cash flow at all times. Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures. Report low stock levels, items that are out of stock, damaged stock and expired stock to management. Assist with the counting of stock files and general stocktaking. Identify and report damaged and expired stock immediately to management. Assist with the loading and off-loading of stock when needed. Ensure boxes are flattened after unpacking stock and taken to the designated area. Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers. Report customer compliments and complaints to management. Adhere to the customer turnover per hour rate as per company benchmark. Assist with the training of new and current team members. Ensure that outgoing stock/ items/ scripts are scanned and paid for. Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe. Report bad and suspicious behaviour for both staff and customers to management. Housekeeping must be in accordance to Dis-Chem standards. Adhere to Dis-Chem Policies and Standard Operating Procedures. Adhere to Health and Safety rules and regulations. Adhere to the Dis-Chem uniform and personal appearance policy
Sales / Retail / Business Development jobs