Frontdesk Administrator - Stellenbosch

A company outside Stellenbosch is looking for a Frontdesk Administrator.
To optimise front desk operations by warmly welcoming guests, efficiently managing phone calls, coordinating travel arrangements, and executing clerical duties such as data entry and filing. This role aims to uphold smooth office procedures and deliver exceptional customer service, ensuring valuable support for both internal staff and external visitors.
Brief description and key performance areas:
Warmly greet and welcome guests upon their arrival
Manage incoming phone calls by answering, screening, and forwarding as needed
Maintain the reception area's cleanliness and professional appearance
Provide accurate information to visitors, whether in-person, over the phone, or via email
Receive, sort, and distribute incoming deliveries promptly and accurately
Perform various clerical duties including filing, photocopying, and organising courier packages.
Ensure office security by adhering to safety procedures and monitoring visitor questionnaires at the reception desk
Manage inventory of front office supplies and place orders as necessary
Update and maintain calendars, scheduling meetings and coordinating boardroom bookings
Assist in arranging travel accommodations for staff and visitors
Issue job cards to relevant departments and maintain tracking records
Undertake ad hoc tasks as requested to support office operations

Qualifications, Experience, and Job Requirements
Matric / Grade 12 or equivalent
Administration course completion would be advantageous
Minimum of 2 years' experience in a similar role
Proficiency in MS Office, particularly in Excel
Basic knowledge of data entry best practices is required
Own transport and valid driver's license - desirable

Skills and competencies:
Strong interpersonal skills
Professional and friendly demeanour
Excellent communication skills – oral and written
High level of integrity
Strong team player
Self-starter
Organised and efficient in multitasking
Attention to detail
Problem-solving skills
Ability to remain calm under pressure
Adaptability to different situations and personalities
Dependable and punctual
Tech-savvy with proficiency in office software