Front Office Receptionist/Host

Join our dynamic and growing team at the Hyatt Regency Cape Town. We pride ourselves on providing excellent customer service and maintaining a welcoming environment for our guests and employees.
Duties and Responsibilities but not limited to: Greet and welcome guests in a professional and friendly manner.Manage incoming calls, redirect them as needed, take messages and provide basic information to callers.Check guests in and out of the hotel.Maintain guest accounts and process guest transactions during their stay.Deal with any and all special needs or requests from guests during their stay.Handle reservations, inquiries, and guest concerns promptly.Coordinate with housekeeping and other departments to ensure seamless guest experiences.Maintain accurate records and manage administrative tasks.QualificationsSkills and Qualifications: A minimum of 2 years' experience as a receptionist within the hospitality industry.Strong communication and interpersonal skills.Strong organisational abilities and attention to detail.Proficiency in OPERA.Flexibility to work shifts, including weekends and public holidays.
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