These jobs were popular with other job seekers Reference: CPT000598-Tam-1Our Client seeks to employ a mature, competent individual to manage a medical reception front officein Worcester in a calm, confident, and professional manner Duties & Responsibilities Job SpecificationReception:Answering of all calls in a professional, courteous and efficient mannerTake messages and ensure they are actioned by relevant personMaintain the issue logbook for all messages and matters that arise on a daily basisAssist with phone, email or sms patients with feedback from doctor regarding messages leftAssist with managing the diary, booking patient appointments, and communicating the billing policy to all new patientsAssist with preparing all files for following day's appointmentsWelcome patients, arriving in a friendly and professional mannerCommunicate time delays to manage client expectationsAssist with checking that all patient details on file are still up-to-date and obtaining new details if relevantOpen accounts and capture all relevant information accurately on system for new patientsAssist with contacting other doctors to obtain notes and referral letters if needed for a patient's visitAssist with obtaining patient results and related correspondence (lab results, radiology)Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure or to be hospitalisedProviding quotations for all patient proceduresAssist patients with authorisationsAssist with doctors' reports and thank-you letters Keeping track of pharmacy accounts and stock per DoctorAccounts:Bill patients accordingly and collect payment where necessaryAccept money (cash or card) and write receiptsAllocate patient paymentsEnsure all theatre billings have been completed by the doctor within 48 hoursLiaise with the Bureau on patient-related queries and assist with debt collectionMonth-end processingDaily banking given to the doctorMaintain Petty CashMaintain attendance registerGeneral:Schedule all admin-related appointments with the doctor and the various service providersLiaise with contractors such as hospital technical department, IT specialists, and suppliersMaintain all supplier contracts and agreementsOrdering stock from various places: pharmacies, stationers Support of various marketing initiativesAssist the doctor with all office administration-related tasksMaintaining the CPD registerMinimum RequirementsExperience in a medical practice is an advantageExceptionally strong administration skillsIT literate, with proficiency in MS Office, specifically Excel and WordProfessionally presentableAbove-average communication skills (written and spoken)Above-average numeracy skills and attention to detailHands-on attitudeStrong IT skills and experience working with MS office and Mac/Appleor the ability to learn quicklyDictaphone typing Bilingualism in English and Afrikaans is essentialDrivers licence and own vehicle is essentialWilling to assist after-hours with emergencies and arrangements when requiredKindly note that by submitting your application for this career opportunity, you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position and this information may be shared with the relevant stakeholders in the business.Please note that only short-listed candidates will be contacted. Clear Criminal and Credit Records is a pre-requisiteShould you not have heard back within a two-week period, please assume that your application was unsuccessful.All job postings are in accordance with our Client's BEE requirements. Please only send certificates when requested to do so These jobs were popular with other job seekers
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