Front Office Administrator-Medical Receptionist

Details of the offer

Full Job DescriptionPosition: Front Office Administrator - Medical ReceptionistSalary: R16 000 – R18 000 Ctc Per MonthLocation: ParktownPurpose: Medical practice based in Parktown is looking for a dynamic Front Office Administrator to join their team.ResponsibilitiesReception:Answering of all calls in a professional, courteous and efficient manner.Take messages and ensure they are actioned by relevant person.Maintain the issue logbook for all messages and matters that arise on a daily basis.Assist with phone, email or sms patients with feedback from doctor regarding messages left.Assist with managing the diary – booking patient appointments, communicate billing policy to all new patients.Assist with preparing all files for following day's appointments.Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.Assist with checking that all patient details on file are still up to date and obtain new details if relevant.Open accounts and capture all relevant information accurately on system for new patients.Assist with contacting other doctors to obtain notes and referral letters if needed for a patient's visit.Assist with obtaining patient results and related correspondence (lab results, radiology etc).Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure or to be hospitalised.Providing quotations for all patient procedures.Assist patients with authorisations.Assist with doctors' reports, thank you letters (where necessary).Keeping track of pharmacy accounts and stock per Doctor.Accounts:Bill patients accordingly and collect payment where necessary.Accept money (cash or card) write receipts.Allocate patient payments.Ensure all theatre billings have been completed by the doctor within 48 hours.Liaise with the Bureau on patient related queries and assist with debt collection.Month end processing.Daily banking given to the doctor.Maintain Petty Cash.Maintain attendance register.General:Schedule all admin related appointments with the doctor and the various service providers.Liaise with contractors such as hospital technical department, IT specialists, Suppliers etc.Maintain all supplier contracts and agreements.Ordering stock from various places: pharmacies, stationers etc.Support of various marketing initiatives.Assist the doctor with all office admin related tasks.Maintaining the CPD register.Requirements5-10 years of office administration, experience within a medical practice.Must have good administration skills.The ideal candidate needs to be neat, professional, and presentable as well as have good people skills, good customer service, strong organisational skills, strong communication and telephone etiquette, maintains confidentiality.Someone who is reliable, relatable, and naturally warm, teachable, patient, and willing to assist.Candidate should be confident, able to manage their time and prioritize, be efficient and effective.Strong computer (typing) skills and experience with detailed report writing.Well spoken in English.Matric with admin diploma or additional education is an advantage.Driver's license and own car preferable.Job Types:Full-time, PermanentPay:R16 000,00 - R18 000,00 per monthEducation:High School (matric) (Required)Experience:medical practice: 5 years (Required)License/Certification:Drivers License and Own Car (Required)
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Claims | Claims Handler

THE MAIN RESPONSIBILITIES OF THE ROLE INCLUDECarry out the claims handling/negotiation process within one's assigned mandateManage a portfolio of brokers and...


Safire Insurance - KwaZulu-Natal

Published a month ago

Wage Clerk

CK Africa Talent is recruiting a Wage Clerk for a leading company based in Glencoe, KwaZulu-Natal. This role is ideal for an experienced professional with st...


Ck Africa Talent - KwaZulu-Natal

Published 14 days ago

Office Administrator

OFFICE ADMINISTRATOR - 6 MONTH CONTRACTMy client (multinational) is seeking a versatile and detail-oriented Office Administrator (6 month contract)to join ou...


Ntice Search Solutions - KwaZulu-Natal

Published 13 days ago

Office Administrator

DescriptionWe are a dynamic and expanding company basedin Umhlanga, committed to providing top-notch service and solutions. We areseeking a motivated and det...


Africa Rising - KwaZulu-Natal

Published 13 days ago

Built at: 2024-12-24T17:58:56.276Z