Front Of House/Head Waitron (Hospitality Industry)

Guest RelationsMeeting & Greeting of Guests & VisitorsCheck-in of Guest into accommodationsHosting guestsMaintaining standardsCoordination of all guest activities with relevant staffEnsure the highest standard of serviceMaintaining a productive & happy work environmentFollowing standard Operation ProceduresFood and Beverage Efficient Breakfast, lunch & dinner table serviceWorking on the Point - of - sale systemInvoicing of GuestsAssisting with Weekly & Month - end stock takesFood & Beverage issuing and invoicingAssist in the ordering of supplies for Bar/RestaurantEnsure that all items are charged, and the Cafe?/Restaurant outlet is profitableAssist wedding planners & CoordinatorsOn the ground coordination of service providersHousekeeping and Maintenance General upkeep of facilitiesAssisting with housekeeping standards & hygiene in Guest accommodationAssist with room checksReporting any maintenance issues to the Maintenance Supervisor/GMGeneral CoordinatingAssist with conferences and special eventsAssist with weddings.Handling of special Guest requests and providing helpful info on activities offered by the company & in the surrounding area.Representing the company in a professional manner at all times.Providing the Guests with an unforgettable experience.