Front Desk Coordinator

Details of the offer

PLEASE DO NOT APPLY IF YOU DO NOT MEET ANY OF THE CRITERIA BELOW OR HAVE THE RELEVANT EXPERIENCE IN THE BEAUTY INDUSTRY & FRONT DESK/RECEPTION.We are seeking a professional and customer-focused Front Desk Coordinator with relevant experience in the beauty industry to join our team.
As the first point of contact for our clients, you will play a crucial role in delivering exceptional service and creating a positive and welcoming atmosphere.Responsibilities (Including but not limited to):Greeting and serving guestsChecking guests in & confirming services requestedCoordination of bookings to ensure smooth running of operationsEnsuring positive guest experienceHandling bookings, queries, and cancellationsEnsuring company policies are adhered toStock take and order placementUpdating and logging guest detailsUpselling spa services and productsCommunicating between guests and staff and working as a teamAssisting management with operational tasks & requirementsRequirements:Minimum of 2 years experience as a Front Desk Coordinator in the beauty industryExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesFamiliarity with beauty products, treatments, and industry trendsProficient in using salon or spa management software or willing to learnPositive attitude and passion for delivering exceptional customer experiencesAbility to work in a fast-paced environmentFlexibility in working hours, including weekends, evenings, and public holidaysApply now by submitting your resume and certificates listing your relevant experience to ****** Type: Full-timePay: From R7000.00 per monthApplication Deadline: 2025/01/10
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Nominal Salary: To be agreed

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