Job Description
Based on investigations conducted, the role is expected to contribute towards recommendations relating to process and control changes to address loopholes identified and thus reducing fraud losses for the Bank.
Hello Future Fraud Manager
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who:
Manages the investigations' function and provides strategic direction in the pursuit of fraud cases.
Uses expertise to provide guidance and support to resolve simple to complex fraud investigations.
Advises business on the implementation of recommendations proposed relating to process and control changes that aim to reduce fraud losses.
Provides stakeholders with information timeously when requested, utilizing resources where required to extract relevant information by collaborating & communicating with other client service team supervisors to balance client service goals and risk management activity and decisions.
Manages, tracks, and responds to complaints.
Works well within a team environment.
Keeps track of the progress made in investigations by providing accurate input to the monthly CEO reports and keeps key stakeholders in the loop with respect to the progress in the key investigations and Modus Operandi.
You will be an ideal candidate if you:
BCom, or bachelor's degree.
Certified Fraud Examiner qualification (will be beneficial).
Have 3 plus years banking fraud analyses and investigation experience.
You should be au fait with digital channels and Banking Apps.
You will have access to:
Challenging Work.
Opportunities to network and collaborate with stakeholders at all levels of the organisation.
Engage with subject matter experts to enhance and develop your skill set.
Opportunities to innovate and use data analytics.
We can be a match if you are:
Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Are you interested to take the step? We look forward to engaging with you further.
Apply now!
Job Details
Application Closing Date
16/09/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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