Fraud Investigations Manager
Job DescriptionTo develop and implement fraud detection and prevention strategies and practices by using fraud trend insights within the fraud community to effectively and proactively detect fraud incidents.
Manage team resources by providing clarity and direction in the interpretation of fraud prevention and detection practices to reduce further losses:
Manage costs within approved budget and timely submit required financial documents.Manage investigation team activities in line with applicable standards and laws to maximize recoveries for the Bank.Lead participation in specialist practice forums to share information and insights across the business.Cultivate and manage objective working relationships with various law enforcement agencies, experts and counterparts in the banking industry.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Evaluate the efficiency and effectiveness of delivery in fraud investigations, managing criminal cases of various complexities from minor infringements to major fraud cases.Share and impart knowledge of FNB fraud prevention and intervention practices to team members through relevant forms of delivery.Qualifications and SkillsDegree/Diploma/Certification in banking/commerce.5-7 years or more relevant experience.Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below: 05/12/24.
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound and sustainable way.
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