Franchise Manager

Details of the offer

Responsibilities Managing a portfolio of restaurantsDriving sustainability, sales, and profitability of sitesAssist with the development and implementation of Franchisee specific business plans and budgetsDriving compliance in line with Franchise AgreementsInterpret monthly management accounts, benchmark, and suggest corrective actions where necessary.Signing off project plans and executing restaurant revampsProtect brand integrity via implementation and measurement of Standards of Operations ProgramsIdentify and communicate formal training needs to the training department for training intervention.Identify in-store training needs and implement on-the-job training interventions and coaching.Assist franchisees in selecting and formulating locality marketing strategies in order to increase brand awareness and grow their business turnovers.Ensure implementation of national marketing campaigns.Enforce correct use of all supporting elements such as point of sale, premiumsAct as brand custodian and ensure brand integrity is protected at all times via adherence to all requirements across key functions namely, Operations, Development, HR, Training, and MarketingLease and rental negotiations with different property groups for various sitesMonitor Turnover Performance, Achieve budgeted LOL growth per FM region, Achieve Budgeted turnover, LSM plan executed as per regional plan, and actively drive Brands Marketing strategyFinancial presentations to the Management Team and the Franchisee networkCustomer Service, Weekly calls, Monthly feedback on restaurants performance, one on ones with individual franchisees (outside required Ops calls)Drive franchisee attendance and participation at all regional meetingsExpense Budget, Accommodation expenses in line with Budget, Traveling expenses in line with budget, Show Expense control initiativeOperations, archive all budgeted revamps for FM Region,Active participation in FM incentivesAchieve restaurant targeted Training Status as per Brand requirementRegional Operations reviews, Health Regulations, Customer Complaints, and Leadership and teamworkOperations Campaign, Campaigned Actively Managed and Actively manage poor performing restaurantsDrive Business profitability for franchisees and 100 % achievement of all store targets Requirements Business Diploma + Grade 123 years of multi-store experience in the Restaurant Industry as an Area/Regional/Franchise ManagerAdvanced Excel skills5 years experience in GAAP/Micros5 years of experience in Food Cost control, Labour control, Budgets, Expenses, and sales targets5 years of Restaurant / Fast Food General Manager experienceMust be able to travel dailyOnly SA citizens will be considered


Nominal Salary: To be agreed

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