Job description
Position : Fragrance Advisor (Truworths)
Department : Sales Location : Durban (Pavilion)
Reporting to : Retail Development Manager
The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Shiseido to name a few. The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the Cape Town team as a Fragrance Advisor.
Purpose of the Role
Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.
KEY RESPONSIBILITIES
ACHIEVE COUNTER SALES TARGETS
Achieve monthly and annual set budgets
Track counter and individual targets
Sell and drive sales in order to achieve targets
Assist in setting up and driving sales at Counter events
Provide feedback on sales/counter related issues or concerns
BRAND MANAGEMENT
Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
Monitor competitor activity
Know your in-store ranking
Ensure that stock is merchandised according to merchandising guidelines
Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
Ensure that counter hygiene standards are maintained according to brand standards at all times
CLIENT EXPERIENCE
Uphold and reinforce the Client experience standards
Build relationships and loyalty with clients
Drive increased customer data base (attraction of NEW customers)
ADMINISTRATION
Complete daily tracking sheets and submit weekly to RDM
Complete all progress reports required and submit timeously
Complete and update client cards for all new and existing clients and file accordingly
TEAM WORK
Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
Support and assist new team members with onboarding and orientation
Build relationships with respective retailer to achieve key outputs
COMPETENCIES
Deciding and Initiating Action
Working with People
Relating & Networking
Adhering to Principles and Values
Persuading and Influencing
Planning and Organising
Delivering Results & Meeting Customer Expectations
Coping with pressure and setbacks
REQUIREMENTS/QUALIFICATIONS
Matric certificate
Previous retail and fragrance experience
Job Type: Permanent
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