Computer literacy (Advanced MS Word, PowerPoint and Excel, email access required)Valid unendorsed drivers licenceAble to develop new administrative systems or procedures for own department/divisionAble to manage and control administrative system in own department/divisionCan compile customer profiles and interpret usage patterns to determine needsCan make recommendations on tariffs design, service changes, product development or infrastructure changes based on consumer trends and customerAble to execute specific tasks related to logistics under direct supervisionUnderstand the interaction of different administrative procedures between departments in the organisationKnows how to develop streamline administrative systems for own department/divisionHas sound knowledge of market research and marketing principlesHas sound knowledge of existing services offered to which targeted customers and stays informed on developments in a changing environmentKnows the type of business the organisation engages inResponsibilities:Arrange import and export estimates for sea, air and road freightObtain full shipping requirements from potential customers in writingProvide best advice and most cost effective shipping method and ratesFollow up on acceptance of estimateArrange import and cross trade shipments with agents through global network and arrange bookings directly with shipping lines/agentsTrack and trace shipmentsNegotiate rates with shipping lines/agentsHandover shipments to clearing agentsPrepare release ordersCapture handover shipments onto Ship ShapePreparing invoicing instructionsArrange payments to carriers and agentsCollect original documents from airlinesReply to emailsManage orders and status reportsPrepare shipment mark upsAssist customer with DA185 documentsFollow up for original credit application/terms and conditions and any other documents required to open account facilitySubmit credit application for approval signature, then to debtors and wait for credit application approvalMaintain professional conductAssist in relevant operations/operational functions as requiredHandle all shipments on behalf of the agents for Sea and Air, Imports and ExportsSend weekly Status Reports to customers and update them on any further developments on shipmentsSubmit RCG to Customs for shipments as per the Customs RegulationsObtain Original bills from the consignee if required
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