Job title : Forensic Analyst
Job Location : Gauteng, Johannesburg
Deadline : December 19, 2024
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What will you do? Client service delivery and quality Follow procedures and cooperate with peers and leader for best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance is maintained at the required standards Operational risk and governance structures, measures and frameworks are complied with and necessary action is taken to address issues, when necessary Financial Management Contribute to cost savings within the department to assist with financial goals and targets Operating Model Conduct original indepth investigations as directed by Operational Leader Prepare written reports detailing the followup or original investigation and send them where required Identify trends and patterns to initiate proper investigations Identify loopholes that increase risk to the organisation Administration and documentation management Meet delivery objectives through working with other team members within and linked to the department / project Resolve operational performance variations and problems and escalate unresolved issues to higher levels Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery Operational Implementation of Strategy Keep up to date with operational changes implemented in response to important external influences Deliver in a manner that supports and meets operational quality standards and meets the defined departmental priorities Perform according to defined operational best practice and identify and implement opportunities for continuous delivery improvement Operational Leadership Deliver personal performance within Human Capital frameworks and policies to ensure delivery to agreed standards and objectives Engage in development, coaching and mentoring Support transformation through valuing diversity Behave in alignment with the Afrocentric values Stakeholder Management Ensure appropriate, active and informative relationships with customers and relevant stakeholders are successfully achieved Address customer or stakeholder complaints in alignment with the policies and procedures and ensuring customer / stakeholder buyin Specific deliverables: Operating Model: Conduct original in depth investigations as directed by Operational Leader Prepare written reports detailing the follow up or original investigation and send them where required Identify trends and patterns to initiate proper investigations Identify loopholes that increase risk to the organisation Administration and documentation management
Qualification and Experience 2-3 years experience in the Medical Aid environment. Matric and relevant certificate/diploma
Knowledge and Skills Knowledge Knowledge and application of relevant legislation Knowledge and application of processes and procedures
Skills Task Management Adobe Creative Suite Data modelling and evaluation Computer Technology Skills Communication Skills Business Writing Skills Business information systems, testing methodologies, training Attention to Accuracy and Detail Problem solving and decision making skills Customer Focus Numerical Ability
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