The Foreign Exchange & Money Market Senior Officer is a mid-level role to a TROPS team reporting to the TROPS Head, supporting FX/MM for SSA Cluster. The individual will be responsible for providing excellent customer service by adhering to the SLA between Treasury Ops and Treasury for the SSA Cluster.This role also maintains a close relationship as well as active communication with the ICC in the 11 Africa countries supported as well as in London and Belfast.ResponsibilitiesDaily:Adhering to company policies and practices at all times.Ensure that CLS payments are processed successfully within the given time limit.Provide reports to dealers i.e. Sundry, Call accounts, etc.Follow up with Citiservice/Dealers on entries over standard in Sundry account. Ensure no items over 48hrs in Sundry at all times.Payments are sent out timeously.Confirmations are matched timeously and discrepancies raised and resolved.Process Africa Cluster countries transactions accurately.Communicate with front office to correct discrepancies.Necessary customer or dealer follow-ups are done.Citiservice is kept informed about alterations and other issues that will concern them.Timely resolution of branch queries and instructions by designated persons.Supervisors are informed of any issues/possible issues at all times.Review Cluster FCCL's.Review Cluster Nostro reports.Reconciliation items are resolved on a daily basis.Orbiflow queues cleared.Suspense accounts and Internal funding accounts used are checked for zero balance at the end of the day.Edealer/Flex/MLV queues checked before leaving.Maintain an accurate and complete record of all daily actions. All filing is updated on a daily basis. (Scanning where necessary).EOC queries in Flexcore are checked for unauthorized transactions upon closing, paper trails are checked for and all stamps, drawers and cabinets, doors are locked.Monthly Responsibilities:The procedure file and designations must be reviewed on a monthly basis.New staff is trained in accordance with these procedures.Preparation and processing of month-end journals into the General Ledger.Advise finance area of any adjustments affecting the month-end reporting.Preparation and submission of monthly and surprise proofs.Attend PASA calls.Annual and Quarterly Responsibilities:SARBMOS entitlements review.Attestations in the relevant applications in use.Providing Quarterly reports to the respective business areas.Support the SARMOS COB and DR testing.Knowledge/Experience:Demonstrated interaction with senior management & customers.Relevant experience and strong business mindset to provide a platform for success.Treasury products – Understanding of financial instruments.Development Value:On-the-job training of Citibank N.A. South Africa policies and procedures.Operational training.Exposure to FX and MM products.Exposure to CMB Operations.Opportunity to showcase managerial attributes.Job Family Group: Operations - Transaction ServicesJob Family: Securities and Derivatives ProcessingTime Type: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the EEO is the Law poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting.
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