Listing reference: woolw_000982Listing status: OnlineApply by: 28 October 2024Position summaryIndustry: Wholesale & Retail TradeJob category: Stores and InventoryLocation: MosselbayContract: PermanentEE position: NoIntroductionMAIN PURPOSE: To attract and grow our customer base through a customer-facing or supportive role, increasing market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care and a world-class shopping experience, while minimizing risk and increasing profitability in your store.KEY OUTCOMESProvide exceptional customer service to internal and external customersRecruit, select, manage, and develop people to meet competence requirementsParticipate in team efforts to achieve department and store goalsManage implementation and integration of new initiatives to achieve project goalsParticipate in general store operational dutiesSupervise and coach staff to meet competence requirementsJob specific responsibilities as per Job Profile (dependent on position)KEY COMPETENCIESPassion for the Customer – establish lifelong relationships with our customersPassion for Retail and SellingLiving the Brand: Personal leadership and attitude to work, i.e., 'the difference'Proven team leadership skillsAction and results-orientedAssertive and proactiveProblem-solving and decision-making skillsCommercial acumen and numeracyCreative and innovative; keeps up to date on retail trendsEntry Requirement: Grade 11 or NQF3 completed; Grade 12 will be advantageousRetail and/or Business Management Diploma would be advantageous2-5 years of role experience as a Foods Department Manager in RetailRetail experience is highly advantageousTeam Management experience would be advantageousLeadership and Management experience would be advantageousAbility to work shifts that meet operational requirements
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