Foods Department Manager - Hermanus

MAIN PURPOSE To attract and grow our customer base through a customer-facing or supportive role and, in doing so, increase market share, turnover, and profitability.
To provide exceptional customer service by ensuring customer care and a world-class shopping experience for our customers, while playing a role in minimizing risk and increasing profitability in your store.
KEY OUTCOMES Provide exceptional customer service to internal and external customers.
Recruit, select, manage, and develop people to meet competence requirements.
Participate in a team to ensure the achievement of department and store goals.
Manage the implementation and integration of new initiatives to achieve project goals.
Participate in general store operational duties.
Supervise and coach staff to meet competence requirements.
Job-specific responsibilities as per Job Profile (dependent on position).
KEY COMPETENCIES Passion for the Customer – establish lifelong relationships with our customers.
Passion for Retail and Selling.
Living the Brand: Personal leadership and attitude to work, i.e., 'the difference' .
Proven team leadership skills.
Action and results-oriented.
Assertive and proactive.
Problem-solving and decision-making skills.
Commercial acumen and numeracy.
Creative and innovative; keeps up to date on retail trends.
Entry Requirement: Grade 11 or NQF3 completed; Grade 12 will be advantageous.
Retail and/or Business Management Diploma would be advantageous.
2-5 years of role experience as a Foods Department Manager in Retail.
Retail experience highly advantageous.
Team Management would be advantageous.
Leadership and Management experience would be advantageous.
Ability to work shifts that meet operational requirements.
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