FOODS DEPARTMENT MANAGER | PLETTENBERG BAY Our client, a retail "giant" multinational group, are looking for Foods Department Manager for their stores across various regions.MAIN JOB PURPOSETo attract and grow our customer base, through a customer facing or supportive role and in doing so increase the market share, turnover and profitability. To provide exceptional customer service by ensuring customer care, a world class shopping experience for our customers, to play a role in minimising risk and increasing profitability in your store.KEY OUTCOMESProvide exceptional customer service to internal and external customersRecruit, select, manage and develop people to meet competence requirementsParticipate in team to ensure achievement of department and store goalsManage implementation and integration of new initiatives to achieve project goalsParticipate in general store operational dutiesSupervise and coach staff to meet competence requirementsJob specific responsibilities as per Job Profile (dependent on position)KEY COMPETENCIESPassion for the Customer – establish lifelong relationships with our customersPassion for Retail and SellingLiving the Brand': Personal leadership and attitude to work i.e., 'the difference'Versatile communication skillsProven team leadership skillsAction and results orientatedAssertive and proactiveProblem solving and decision making skillsComputer Literacy skillsCommercial acumen and numeracyAttention to detailCreative and innovative and keeps up to date on retail trendsMINIMUM ROLE REQUIREMENTSEntry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageousRetail and or Business Management Diploma would be advantages2-5 years role experience as a Foods Department Manager in RetailRetail experience highly advantagesTeam Management would be advantagesLeadership and Management experience would be advantageousAbility to work shifts that meet operational requirements
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